Complaint / review text:
I was up late one night and watched the ad for the knives. I thought how great it would be to get the TV offer and give for Christmas gifts. Even though I believed I was getting two complete sets, I didn't. I wrote 3 emails and received NO replies. The second knife block is obviously a ploy to get more money but the knives are useless without it. Shame on RONCO. How can consumers do a better job of alerting the public to the issues and how can I get a refund on the knife set I can't use? Even if they would offer me a discount I bet the shipping and handling of the very heavy block would be out of sight and more than I can afford.