Complaint / review / scam report
Mohawk Flooring
We had purchase carpet from Sears Home Improvement whic...

Complaint / review text:
We had purchase carpet from Sears Home Improvement which was very costly in the first place so we thought we were getting the best of the best carpet. However, the carpet appears to be 10-15 years old and has a pink zigzag type print in each room which is what I understand the end of the roll of carpet that should have not been installed because the installer should have noticed it, and requested new carpet to install due to defects. We have been trying to get something done about it for a year, and Sears or Mohawk does not want to take responsibility, not do they follow through on returning our phone calls. We have made several attempts to both Mohawk and Sears, and cannot seem to get any help or results, but yet we are still paying for this so-called quality carpet with a 20 year warranty. I would not recommend getting Mohawk carpet or dealing with Sears. Neither of them stand behind their work.

Contact information:
Author: Contact with Author

Offender: Mohawk Flooring

Country: USA
Phone: 8448180353

Category: Real Estate


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