Complaint / review text:
I foolishly ordered the two sets of knives plus the extra knife block they "sold" me when I called. The total ended up being $120.84: more than I expected. I also agreed to the 30-day free trial travel thing that they said I could cancel any time; they even gave me a number to call to cancel. They said I would get an email confirmation so I could track order. I never got it. It's been over two weeks and I've not received anything. I called the travel number but it was a company that sells lockers. I called Ronco and they said it was shipped a week ago but they didn't have the tracking number in their system yet.
That's when I looked up these reviews and found out the claims in the commercial are a total scam. The quality claims and the replace for free even if it's your fault are probably going to be worthless! I think I'm just going to have to accept the loss and not waste my time trying to fight it. I will post more if I receive my order but I will not be giving the set with the knife block to my daughter for her birthday.