Complaint / review text:
A disaster top to bottom. Ordered an exterior door in October 2014 and as of Mid-January, still no door. We paid for the measuring service which the Bothell Home Depot then didn't read resulting in the door arriving at our house completely backwards (took the day off work for this). Promised follow-up phone calls never occurred. Subsequent calls to me gave incorrect ETZ information. Door finally arrived and install was set for today... Mom and pop company they used to install the door broke down somewhere and hence no door AGAIN... This store has provided terrible service and will not receive any of our business in the future. They will also NOT be doing the other seven doors in our association, we were the first test door replacement. Everyone else will be going elsewhere. Avoid this store like the plague.