Complaint / review / scam report
RainSoft, A Division of Aquion, Inc.
The Rainsoft sales representative was very good and ver...

Complaint / review text:
The Rainsoft sales representative was very good and very professional. He did his presentation, we asked some questions and he made phone calls to get some answers for us. I purchased the whole house water softener and the under-sink system. The installation was supposed to take one day, but it wound up taking three days for the guy to come out. And then we were having problems so we had Rainsoft come back out. We found out that instead of tying into the main water system, he tied it to our sprinkler system, and we weren’t even getting conditioned water for the first month that we had the system. When he came back out to repair it, it took him two days to do that. I was inconvenienced over what was supposed to have been a one day job, took a total of five days over the course of the month. And no word from anybody about “Man, we’re sorry. We know that you’ve been paying for our system and not getting it.”

Contact information:
Author: Contact with Author

Offender: RainSoft, A Division of Aquion, Inc.

Country: USA   State: Illinois   City: Elk Grove Village   Zip: 60007-5606
Address: 2080 Lunt Avenue

Category: Real Estate


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