Complaint / review text:
I have 2 complaints regarding Home Depot. We purchased some Bamboo flooring from Home Depot. It stated the product had a 55-year warranty. Up until November of last year we only had declawed cats and a 9-yr old grandson. I noticed we have several scratches on the floor. One came from sliding a mattress top across the floor. This mattress top didn't have anything that should scratch a floor. I called Home Depot and was redirected to the Manufacturer who referred me back to home depot. My second talk with Home Depot I got “We don't cover scratches.” I explained our care of the floor and they fact the floor shouldn't have scratches based on our use.