Complaint / review text:
I had 2 deliveries set up. One delivery on 23rd from Pottery Barn kids, one on 24th from Pottery Barn. First delivery was for my daughter's playroom. My son was home to let delivery men in without letting me know they decided to deliver my bed on same day. Unfortunately since I was not aware of the change and email clearly stated it was scheduled for 24th, I did not clear out my bedroom of valuables. When returning home I found a new bed and stolen money. Since my son did not stay in the room with the delivery men it became a he said she said scenario. A month later, still trying to get a hold of someone to make this situation right but all I have heard is the delivery company is contracted out and it is not Pottery Barn's problem.