Complaint / review / scam report
Pottery Barn
I ordered a bed for my son and after making the payment...

Complaint / review text:
I ordered a bed for my son and after making the payment find out the bed won't be delivered for a month. So I order another bed more expensive to receive the bed sooner. The bed and mattress were going to be shipped at all different times and I had paid for the extra money to have it all put together so had to call to arrange it to come together then everyday got an email to call the furniture department when customer service said they would stop emailing me and never did.

Now there is a storm due in on the day of delivery so I called to see if I could get an earlier delivery slot or have me squeeze in a day or two ahead because all the items are ready. No one would help me. The women were rude and told me to wait it out, see what happens when I have already been waiting 2 months. It would be nice with the money I spend with this company for a little help.

Contact information:
Author: Contact with Author

Offender: Pottery Barn

Country: USA

Category: Real Estate


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