Complaint / review / scam report
Do not buy this dishwasher unless you get the extended...

Complaint / review text:
Do not buy this dishwasher unless you get the extended warranty. We purchased this dishwasher in Jan 2014. The first one delivered was completely busted up (which was probably the delivery company's fault for not handling it correctly). Then we had to wait for the replacement one to come in to get Sept 2014 the control panel stopped working. It was repaired under the warranty but it took several weeks for the authorized repair shop to be able to come out, diagnose, order part, and then come back to fix it. Now March 2015 (5 months later) we had the same exact problem with the control panel. The repair company was unwilling to order the part to bring with them even though they already had it in their records what we needed due to the previous repair. It was going to $300 to repair it since they only warranty the repair for 90 days. We decided to replace our 14-month old dishwasher rather than put any more money into it.

Shame on you Maytag for putting out such a bad product - obviously this is a common problem. It is quiet and does a good job of washing but to have it take several weeks to get a repair done combined with having a problem that cost 50% of the purchase price to replace twice within a year of each other, absolutely not worth the money. Should have just spent the extra on a higher quality product. Will definitely get the extended warranty on whatever we replace it with.

Contact information:
Author: Contact with Author

Offender: Maytag

Country: USA   State: Michigan   City: Benton Harbo   Zip: 49022
Address: 553 Benson Road

Category: Real Estate


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