Complaint / review text:
Purchased a couch from Jennifer Convertibles on 2/28/15, the cats was supposed to be delivered within a week, date was pushed back to two 3/22/15 upon delivery, even though I was told the door only had to be 34 and half inches, my door is 36 inches. The delivery man stated after one attempt that they cannot put the couch inside, my landlord didn't want them to take lock doors but she did state that they could loosen the spring to the door. They lied and said that they offered the landlord waiver, is which they only mention waivers but never presented the papers. They took my couch back, now they want me to pay over $300 to have the couch delivered again and to be disassembled. When I went to try to get my money back, Jennifer Convertibles wants to take $300 of my money.