Complaint / review text:
The company refuses to honor my claim. A service technician came out to my home and called them with the issue. They told him to do something against code and he told them, "I don't work illegally.” He and I went back and forth with them several times. They denied to me that they ever said what they did, yet I was present when the call was made. They are changing his report around so that they can deny the claim. He emphatically told them the situation was NOT what they are saying it is. They now want me to pay for another technician to come out and diagnose the problem. For all the lies they have told since 7 am this morning, I have NO FAITH WHATSOEVER that the second time would be any different.