Complaint / review text:
We bought a Samsung refrigerator in June 2006 and they had to replace it in December 2006 because it stopped refrigerating. We lost all our food and Samsung was supposed to reimburse us for, but never did. They replaced us with model no: RS263BBSH. A platinum that cost about $1,700.00. It has been barely just over 2 years and this refrigerator stopped cooling. It is also making a horrible noise. We lost our food again. We called Samsung and they told us that since it was after their great one year warranty, we are on our own. We called Samsung's repair company and a repairman told us straight that our Samsung appliances are junk. Stick with name brands like Whirlpool. We have again lost our food and have to live with a constant noise in our kitchen for at least the next two weeks. There should be a class action suit against Samsung for this product and I am sure we are not the only ones.