Complaint / review / scam report
Whirlpool
Supervisor who says I must schedule yet another repair...

Complaint / review text:
Supervisor who says I must schedule yet another repair visit so technical support can get involved. They refuse to replace my refrigerator unless Technical support deems it "unrepairable" and I am stuck yet again taking time off work to wait for their repair person for the 4th week in a row! Obviously they don't know what's wrong with it. They're just changing one part after the next and hoping they happen to find the problem. Needless to say I am disgusted!

This refrigerator isn't even 3 months old! To make matters worse, Whirlpool continues to give me the run around, arguing their point instead of listening to me - the customer! Does customer service mean anything anymore? Not at Whirlpool evidently! Big company, big name, too big to deal with the concerns of one customer in a customer focused way! I'll be writing to their executives. Shame on you Whirlpool!

Contact information:
Author: Contact with Author


Offender: Whirlpool

Country: USA   State: Michigan   City: Benton Harbo   Zip: 49022
Address: 2000 N. M-63

Category: Real Estate

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