Complaint / review / scam report
Meritage Homes
Bought a house with Meritage development in Longmont. T...

Complaint / review text:
Bought a house with Meritage development in Longmont. Three weeks later got a call from the sales person telling me that I have to pay extra for my laundry sink, there a change and it was an oversight, error, etc. That was okay and I accepted it. Then we went to the Design center to meet with our design person to pick our interior stuff. I found out that it was an overwhelming and stressing experience (especially for a person like me, who has not done this for a very long time). Our design lady told us that she was there to help us. I started with neutral and decided I should go a little modern and I was always asking "what do you think" and answer was "it's okay". I feel that she should have (maybe) intervened and told us that we can have different things, colors, etc for different rooms and maybe that would have motivate me to spend more.

I had never question about the "whole house" thing that she was saying also (silly me) and I realized that later. At some point, I think she was in a hurry to finish (mind you this is a whole day thing) and she must have thought that since I told her I had a budget, we did not go through some options and I got the "standard" thing like the 6x6 tiles in the bathroom. Anyways, to cut the story short, as soon as we left and I read the paperwork that we had signed and realized that there were some things on there that I needed to change (did I say that that this was stressful and overwhelming) and I was told it was too late and we had sign on the dotted line. We are talking Saturday 4pm.

We went to see our salesperson and he was busy, so after hanging around for 20 mins, we gave up. I tried calling on Monday again and was told the design lady and the sales person that it was too late. I think this is unfair and we should been given at least 24 hours to think about this. A whole house "stuff" in a few hours. There is nothing but dirt on our lot and most of the surrounding lots and the house is not going to be ready for another 6 months.

Contact information:
Author: Contact with Author


Offender: Meritage Homes

Country: USA   State: Arizona   City: Scottsdale   Zip: 85260
Address: 8800 E. Raintree Dr. Suite 300

Category: Real Estate

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