Complaint / review text:
WHEN I moved into my home, there was a Samsung dishwasher, brand-new. This was almost 4 years ago. My hope by writing this is to educate consumers about my experience. It was non-stop issues from the first month. Over the years, I replaced the pump. I had a number of repairmen out, who each time took a look at the dishwasher and laughed. They all told me it was a hunk of junk and don't waste money on it. Over the 4 years I spent over $800 on repairs. Now, it broke again. I have replaced it with a Frigidaire.
I am very easy on my appliances, I ran it about 3-4 times per week. I used the best detergents only. I scrape dishes thoroughly. My things last me many many years. This did not last me at all - as I was contacting repair people the entire 4 years. I fear I have other Samsung appliances that were here when I moved in. I have heard from too many in the appliance industry as to the track record of Samsung appliances. I wish to educate potential consumers as to my experience, the money incurred - the waste.
I should also mention I contacted Samsung a few times. They could not care less. Besides not speaking English properly so communication was limited - truth is - they could not care less. The only good that could come out of this is I save other consumers fortunes of money. We all work very hard for it - and clearly others could not care less how they squander it for us. There is also no price that could be placed on the HOURS I invested in trying to salvage it. Please, buyer beware.