Complaint / review text:
This is an awful vacuum. It is UNreliable and incredibly inefficient. You have to empty the dusty canister every time you use it and clean the filter every couple of times you use it or it doesn't have enough suction to pull even light things out of the carpet or off of the floor. It shuts off after only a couple of minutes of use due to the motor overheating and it takes an hour before it will start again. It automatically does that and there's nothing you can do about it.
Hoover sent me to a vacuum repair store called Starks Vacuum Repair and they confirmed that the vacuum is a complete piece of garbage. They recommended getting a bag vacuum because they work better. They said they could take the motor apart under the warranty but I realized that this vacuum would always be more hassle than it was worth. A couple more things: The canister is a dusty, dirty affair to empty with a dust dispersion — goes everywhere and you have to replace a $25 filter twice a year as well. Can you say RIP-OFF? Yeah, that's what this vacuum is. Get a vacuum with a bagged system instead. They are way better.