Complaint / review text:
Not even 1 1/2 year old from Lowe’s. 1st year regulator leaked. Char-Broil sent new one w burners & Control Assy. 3 months later regulator leaking again. Bought new at Lowe’s (Char-Broil brand). Had to replace 3 more times. Blew up in my face last use. Contact Char-Broil again. Just told them wanted a new safe grill. Stated that the Commercial infrared series is supposed to be the best. They stated they can give me a 15% discount towards a new one. What a insult. Now contacting a lawyer. Could have just satisfied with a replacement but gonna cost em more that now. Purchasing a Weber grill that was going to first place but Lowe’s (grill expert) talked me into this. Commercial series would give years of service. 1 1/2 year use? Beware of Char-Broil junk series lol. It did cook great when it did work.