Complaint / review text:
First Monitronics tried to stick me with a 12 month extension to my already ridiculously expensive contract for a "free" system move that never took place. Next I battled for over a year to get the bogus extension removed. Once I finally got lucky and spoke with a supervisor who could actually comprehend my issue, he told me it was all taken care of and I had paid through my original contract and our was all good.
Well apparently one of their 10,001 different "offices" didn't get the memo because I continued to get harassing phone calls, multiple times a day, for another 6 months before I found the official Monitronics Hater Facebook page (Monitronics is BAD), which had I nice little link to this site where I could officially share my story and supporting evidence. This company is complete garbage with a very good scheme for scamming people out of hard earned cash. DO NOT USE MONITRONICS! Use any other home security company other than Monitronics.