Complaint / review / scam report
Rooms To Go
I purchased a double recliner at Rooms to Go from the o...

Complaint / review text:
I purchased a double recliner at Rooms to Go from the outlet department. I looked at the recliner and notices that there were a few scratches at the back of the piece. I asked the sales person if it was leather and he assured me that it was. On getting the chair home, in less than a month the head rest began to dimple and the material began to peel off. The material looked like a very thin piece of plastic. I went back to the store and spoke to the manager and he said that there was nothing that can be done because it was "AS IS" purchase. I called the bank that financed the furniture and they also said that there was nothing that they can do. So I paid over four hundred dollars for a piece of furniture that I believed had a few scratches on it to a chair that I have to throw out. Now the other side of the chair is peeling and no one is sitting on the chair. What a waste. Never will I ever purchase something from this store.

Contact information:
Author: Contact with Author

Offender: Rooms To Go

Country: USA

Category: Real Estate


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