Complaint / review text:
I purchased this washing machine December 16,2011. I paid $737.07 for this machine. 14 months later I had to repair the top of it which cost me $255 for the lid which the plastic around the lid was cracked. I had to pay $136 installation fee and two years later the exact same thing happened again, the plastic cracked. I have contacted Whirlpool which took a complaint - said that was all they could do. I've contacted the store where I purchased it, they can do nothing. I read online there are many complaints about the lid on this washing machine. It should've been a recall. I will never purchase a Whirlpool product again. I will not pay to have it repaired again. I will give it away and purchase something else not whirlpool and not from Lowe's. I expected some kind of compensation from whirlpool on this. I have all my receipts.