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Complaint / review / scam report
Bad customer service. Called customer service for Troy-...

Complaint / review text:
Bad customer service. Called customer service for Troy-Bilt, and David answered. He kept trying to obtain personal information from me, and this distraction may have been a contributing factor in him giving me bad information. Or perhaps he intentionally gave me the wrong information because I didn't respond to his attempts to gather personal information. Not really sure. I needed the eye bolt/wing nut combination. It holds the starter cord on a Troy-Bilt lawnmower. And yet somehow his diagnosis was that I needed the "pawl replacement kit."

Contact information:
Author: Contact with Author

Offender: Troy-Bilt

Country: USA
Site: www.troybilt.com

Category: Real Estate


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