Complaint / review text:
I purchased a Frigidaire oven/range (model FPGF3081KFP) and microwave (Model FPMV189KFA) in September 2009. By February 2014, the "control panel" on oven/range began to malfunction. By March 2014, the "control panel"on the microwave also failed. After multiple failed attempts at repair, both the oven/range and microwave were replaced in April 2014, thanks to the "extended service protection agreement" I'd purchased from P. C. Richards. Once the appliances were replaced, I decided to purchase the extended warranty directly from Frigidaire/Electrolux… What a mistake!
First of all they cashed my check but never issued an extended service agreement! After I provided proof of my payment for the extended warranty, I was billed for additional payments to activate the extended warranty because Frigidaire stated my initial payment was not received within 30 days of the date the replacement appliances were received. By August 2015, the new replacement Frigidaire microwave (received from P. C. Richard in April 2014 — only 16 months later!) makes a very loud and obnoxious noise whenever it's turned on, and no longer warms much less cooks food. I will NEVER purchase another Frigidaire appliance!!!