Complaint / review / scam report
Just purchased new Trane XR Model # 4TTR4042L1000AA wit...

Complaint / review text:
Just purchased new Trane XR Model # 4TTR4042L1000AA with Manufacture date of 5/2015. After installer put in unit they tried to turn it on. It was DOA. They had to get another a/c tech to find the switch was faulty and get another switch. The tech said the unit wasn't working when it left the manufacturer. After fixing the switch the unit would not cool properly. Trane said that an additive had to be put into the compressor which after that was done unit would still not cool.installer came back and found a faulty valve in the condenser unit.

Installer had to provide photos of the bad valve before Trane would send new valve. It took a week for Trane to send the valve which was the wrong part.installer had to contact Trane again to get the correct valve. The new valve is now faulty.installer has been out 4 times now, says I have to contact Trane and get them to resolve the matter.installer said Trane has been aware of the faulty parts for 2 years. Buyer Beware. Don't purchase a Trane. I paid $5,992 for the unit and feel I was robbed.

Contact information:
Author: Contact with Author

Offender: Trane

Country: USA

Category: Real Estate


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