Complaint / review text:
Terrible customer service. Had an issue with the fan in my laptop I was paying off from this store, so I took it back to be fixed. Long story short, they kept it for 2 months and now are trying to say my computer was damaged by cat pee, and that I was irresponsible, and didn't take care of my computer. I don't even own a cat. The woman who was handling my situation said my computer wasn't even in the shop despite her being the one who signed for it when it was delivered back to the store. They lost my computer and tried to embarrass me in front of other customers for a reason I don't even know. If you want to rent something, I really wouldn't recommend Aarons because all you're gonna be doing is paying ridiculously high prices each month/week for items that aren't worth it.