Complaint / review / scam report
Monitronics Home Alarms
I have been with the Monitronics security for over a ye...

Complaint / review text:
I have been with the Monitronics security for over a year now provided by JSB security. The salesperson specifically told me that there is no contract and I will be able to get out of monitoring whenever I want. I should appreciate the prompt monitoring response and technical support from the company. But when I called to cancel the service a couple of days ago, I came to know that there is a 5 year contract and I need to pay the $45/month fees for the remaining months to get out of it. I have a copy of the original form given to me by the salesperson and it doesn't indicate the contract.

Contact information:
Author: Contact with Author

Offender: Monitronics Home Alarms

Country: USA   State: Texas   City: Dallas   Zip: 75381-4530
Address: PO Box 814530

Category: Real Estate


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