Complaint / review / scam report
Bath Fitte
I purchased a Bath Fitter tub many years ago in my old...

Complaint / review text:
I purchased a Bath Fitter tub many years ago in my old home. I loved it. It held up beautifully and the man that put it in was so nice and helpful. He carefully went over all the dos and donts, and was so kind we wrote a letter in regards to our experience. I posted the flyer he gave me with the names of all their sanctioned cleaning products. That tub held up for 10 years and still going no problems! Loved it. Transformed a dated bathroom into a clean modern looking tub.

Fast forward to my new home. I realized the my new home had a Bath Fitter surround and was one of the selling points to me. I brought my fact sheet and posted it in the medicine cabinet as I did in my old home. I haven't changed a thing! Same cleaning product, Same shampoo, same conditioner etc. No one else uses my bathroom only me. I woke up one morning to find a 3-4" blue spot in the middle of my tub, and a quarter sized spot somewhere else. There is no known explanation as to how they got there. When I called my contractor over to look at it he said that it looks like some adhesive is bleeding through. Now this tub is 9 years old. How in the world would 2 blue spots appear? As I said no one in the house but me!

I phoned Bath Fitter and the representative I spoke to was very responsive and kind (as has been all my previous experiences with Bath Fitter) and has set me up with a date for someone to come out and look at it. I am SO bummed! I have had one of these tubs for about 15 years and never had this happen. Will keep you posted...

Contact information:
Author: Contact with Author

Offender: Bath Fitte

Country: USA

Category: Real Estate


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