Complaint / review text:
Sales rep came out and told me I had rats in my attic. I was told services would cost $830 and I could sign up for financing. I don't have $830 lying around so I signed up for financing. Financing paperwork was emailed to me and I couldn't open it. I called Terminix to say I couldn't open it and was told that the sales rep was on vacation. I didn't follow up thinking the bill would be $830 for financing. I got the financed amount yesterday and it was $3400!! The salesperson snuck in services worth $2600 that I was NOT made aware of! I NEVER would have agreed to services worth $3400 when I had to finance $830! I had someone else here and he was shocked when I told him about the bill!
Completely unethical company, unethical salesperson. Wish I had read the reviews before contacting Terminix. I have contacted better business bureau and a lawyer as I have a witness to what the salesperson told me. Wow. Never experienced such a thing. Especially after I told the salesperson that I am a single Mom and thank goodness it was $830 and not thousands of dollars worth of services. Please stay away from this company!