Complaint / review text:
I have had very poor service from this company. If the alarm goes off all they do is call and leave me a voicemail, or send an email. There is no call to the backup numbers provided. I called to cancel my contract and was told that I couldn't. I have my carbon copy of the contract and it differs from the original copy the company has on record. The only explanation I can come up with is that they altered the contract after I signed it. After many frustrating communications with the company I was told it didn't matter what my copy of the contract said, they were only going to honor their copy. I don't know what else to do to deal with this completely dishonest company.