Complaint / review text:
I've had Monitronics Security for more years than I wanted to. When I tried to get out of it, they offered me a deal that I couldn't get anywhere else, so I still have them. The last thing I called them for was a sensor that I couldn't change the battery, and so I had to have somebody come out and do that for me. They came in and changed the battery, and so the system works the way it’s supposed to. The representative was fine and I was pleased with the service that they provided at that time when they came to my home. But my experience with the company has not been pleasant over all the years I've had them. I don't think I would recommend them.