Complaint / review text:
A representative from Home Depot came to my house the first week in June to measure for double hung replacement windows. When the installer came out to install the windows, he found that a different type window was needed to fit the opening. He called it a buck frame. Four windows were replaced on July 24,2009. All four windows had sills. No one told us that the sills had to be removed and would not be replaced. We called and complained. A sill representative came out to look to see if anything could be done.in my son's bedroom, there are two windows. Only one window needed to be replaced because that window was fogged up. Now, I have one window in his room with a sill and one window without a sill.