Complaint / review text:
I purchased a brand spanking new refrigerator from Best Buy and it happened to be a pretty Samsung white refrigerator with the pretty blue LCD display since Samsung can make their refrigerators look so impressive. When Best Buy delivered it, I plugged it in and it worked excellent. Since my kitchen cabinet was too big, I had to alter it so the new refrigerator can fit. Once I altered the cabinet, I had to unplug the refrigerator for only 3 minutes so I can route the plug and it won't get tangled with the waterline for the ice maker. After plugging it back in, the refrigerator never worked again; it lit up, but the temperature on both the freezer and refrigerator started climbing so high that all of my food spoiled.
I called Samsung and got the run-around. Then, I contacted Best Buy and they took it back. I purchased a floor model which was better than the refrigerator that was purchased first, so I had to add another $300. I purchased the Samsung RS2556SH and it worked excellent until 2 years later. The same problem: the temperature is higher than my house on a summer day with no AC on. All of my food again spoiled. Since my warranty ran out, and I didn't think that I would have two Samsung refrigerators go bad in 2 years, the first only lasted one day!
I have replaced the freezer motor and the freezer started working. Then it stopped after 2 days. I am hauling the pretty fancy Samsung refrigerator in the trash and I will stick to a trusted name when it comes to refrigerators. I have a friend that has a refrigerator for almost 40 years, since the 70's, and the refrigerator is still working till this day. I called her today to verify and she said that it's still working and she never had any problems. How is it that a GE refrigerator can work for almost 40 years without any problems when I'm on my second Samsung refrigerator in less than 2 years, the first dying in one day?