Complaint / review text:
I purchased and had a fence installed by Lowes in May 2008 which I paid over $11,000.00. My fence came with a life time guarantee.in Oct 2008, the fence gate broke; Lowes was notified and came out in January to fix the fence.in March of 2009, the gate came apart from the hinge and does not close anymore. I called Lowes at least 6 times since March to come out to fix the fence. The last call they sent the worker out the next day after telling me he had been ill and in the hospital. He took pictures of the fence approximately 5 weeks ago, and I have not heard from them since. To this day, I have to keep my fence closed by placing bricks up against the gate to keep it closed, and the main gate is still off the hinge.