Complaint / review text:
Warning: Think carefully before you buy a Dyson vacuum. My husband and I had new hardwood floors installed, and we wanted a vacuum that would not mar the floors. We were assured by a sales woman over the phone on the Dyson line that the Dyson vacuum was just what we were looking for. It would indeed pick up pet hair from the wood floor and not leave any marks and was easy to use.
On one issue, she was completely correct; the vacuum did not leave any marks on my newly finished hardwood floors. However, you need a degree in engineering to use it, as it did not pick up pet hair unless you practically feed it by hand into the vacuum. As for crumbs, threads, bits of yarn, and the regular bits and pieces you expect to find on the bare floor of a house, forget it.
I would never recommend this vacuum to anyone for any reason whatsoever. I wish I had my old vacuum Oreck back which is much lighter, easier to use, and more economical. Unfortunately, I gave it to my son, and he refuses to take the Dyson and loves the Oreck.