Complaint / review text:
It's a $3,000.00 piece of crap.in the 3 years since my purchase, the refrigerator's inside shell has cracked in the bottom corners and all along the bottom at the front, the rollers have broken off the drawers, the cover to the light has melted, thick build up of ice has to regularly be removed from the bottom of the freezer in order to open or close the freezer door, I have to keep a wet vac beside the refrigerator to suck up the water that puddles up around the outside of the refrigerator, from time to time the digital controls seem to have a mind of their own and all light up at one time, and I have to unplug the refrigerator and plug it back in to turn them off.
I gave up calling the repairman out to my home twice within 1 year about the ice build up in the bottom of the freezer. He claimed it was because I have pets (?), but within 2 weeks, I could hardly get the freezer door open or closed due to the thick layer of ice in the bottom of the freezer. With the current one, I've lost everything in my refrigerator compartment, because it quit cooling completely and the water pooling around the front of the refrigerator is as bad as ever.
I got a letter from LG saying they'd send me an annual check due to the false low-energy rating attached to the unit at the time of sale, but I've yet to see a check.