Complaint / review text:
Monitronics is a fair company. They monitor alarm signals that our equipment sends out. If anyone took the time to read the contract, they would see we didn't even sign the contract with Monitronics. We signed with a different company and they sold our contract to Monitronics. Also, the contract states on the first page to cancel, as many other contracts states with other companies, in writing with a 30 day notice. And if you call them to cancel, sure they are going to keep you, but they will tell you exactly what to do to cancel.
I fell for all the salesman's lies when I purchased my alarm. He didn't tell me I would have to keep up with my own equipment or change batteries or my contract would be sold or my contract will be for 36 months. But I signed the contract and read later. As far as I am concerned Monitronics is a fair company. They call me when my alarm is going off and send the police when I don't answer. They do what I pay them to do.