Complaint / review text:
I purchased a leather couch or what I thought was a leather couch for about $1500. I've had the sofa for about 3 years now and I noticed that the "leather" on the couch was separating from the material that the sofa is really made of! Unbelievable! I never in my life seen leather peel right off of a sofa. At first it seemed the leather was starting to bubble up after about a year of owning the couch.
Then the leather started lifting and peeling, and now my couch looks absolutely cheap and horrible! I used to brag about Jennifer Convertibles but now I'm embarrassed to even mention them. I just basically threw $1500 out the window. Now I have to buy another couch because the couch I was sold by Jennifer Convertibles is no longer suitable to sit on. I feel I was misled by the company's sales people. I was lead to believe that the sofa I purchased was genuine leather. I feel $1500 is way too much to spend on a fake leather couch. They represent themselves to sell high-quality furniture and clearly they do not.