Complaint / review text:
I have had a problematic wired alarm system with Monitronics for over 3 years. I decided to cancel the service but was given an option to switch to wireless with 6 months free. I was told that the wireless was less problematic than the wired. My home in Clarkston, GA was burglarized on 05/25/2010. The power was cut, turning off the alarm system which is still supposed to work because it is wireless. I was told by Monitronics that they cannot be held accountable because their device is defective?