Complaint / review text:
I purchased a lounge chair on 11-22-09. Six months later, the chair is broken. The base that controls the handle to make it recline broke, causing the whole chair useless. I paid $297.00. When I called the manager, he said "I should not expect that furniture sold at the outlet store to be the same high quality of other brands in the retail store". But this chair is the same chair that was in their retail store for more $ before it was offered at the outlet store. Still, same poorly made furniture. I knew it was not the best, but I did expect it to last for more than 6 months.