Complaint / review text:
In 2007, I bought a new top load LG washing machine. When we talked to the LG representative, we explained that we are a family of six who does a lot of laundry. I asked how full we could fill the washer. He stated that we could fill it full and the clothes would get clean. Well, the clothes did not get cleaned and I had cut back on how full I fill the machine. Thus, having to do more loads of laundry with fewer clothes. I then had problems with a smell. I did purchase those tablet but felt that was not being efficient since I had to run the washer with no clothes and had to buy tablets which is an added expense.
I was still having smell problems so I was told to run an empty machine with 1 cup of bleach; which is still not saving me water. I now can only put about ten to twelve pieces of clothes in the washer in order for the washer to complete a cycle. If I put more than that, the washer will not complete the cycle and I have to start over; thus wasting more time and water. I am very dissatisfied with this washer and feel that the representative was not truthful with me.