Complaint / review text:
My husband purchased me a Samsung 4 door Stainless Steel Samsung refrigerator/freezer, in May of 2009, just a few weeks before he died. Before his funeral. A handle had broken off. At this point, all 4 handles have been replaced at least once, two of them have been replaced twice, and as I type this, I am awaiting the repairman to come and replace two more. The plastic material used to connect the handles to the unit just kept cracking, obviously defective. I have advised my repairman to simply order extra parts, to keep on hand, as it looks like he will need to come out every month or so. I have this huge beautiful stainless steel machine in my kitchen with no handles. I will never purchase another Samsung product.
Besides the disappointment, everytime he comes out I have to take a half day off from work. Very expensive. Because I have to pry the door open with my fingers, there are always fingerprints. So far the warranty has covered the cost, but it is now a year old and I did not purchase an extended warranty. So I am sure, it will begin costing me.