Complaint / review text:
Monitronics International. Tried to cancel contract after contract had been fulfilled. I did all that they required to do. They said that my letter was not signed. I called the company and they said that they would take care of it and I would not have to send a new letter. I was again billed for another month of service. This company has extremely poor customer service. It is extremely difficult to cancel your service. Do not ever get involved with this company. I would rather deal with the insurance company if my home was robbed! Because I have been robbed by Monitronics for 3 years!