Complaint / review text:
I bought a Kingsdown Eloquence king size. After 2 months, the mattress is sagging. I notified them, and I needed to wait for they were in middle of coming out with new model. I waited 3 months. I could not sleep on mattress any longer, it was hurting my back. I went back to the store. They said I should try Collamore since they did not know when Kingsdown would come in. Well, after 3 months, this mattress is worse than Kingsdown; not only is it sagging on both sides, but the pain is now on my back shoulders, and my wife’s legs and back are hurting her too. We have bought about 4 mattresses from them in the last 8-9 years. Now we have to wait to see what they are going to do.