Complaint / review / scam report
Dyson Vacuums
We purchased a new Dyson vacuum cleaner in Feb. Of this...

Complaint / review text:
We purchased a new Dyson vacuum cleaner in Feb. Of this year (it's now Nov 2010). After a few months of use, my wife started to complain about the vacuum not working well. It worked really well when we received it so I checked it out. Well, the belt that spins the roller is broken. On most vacuums, it's an easy replacement but since this is new I called Dyson. The customer service lady first accused me of damaging the vacuum by running over something, which absolutely did not happen. Then I was told the warranty was out. Five year warranty that doesn't cover a major component of the machine is out in 10 months? Ridiculous. I'll never buy another Dyson machine ever.

Contact information:
Author: Contact with Author

Offender: Dyson Vacuums

Country: USA   State: Illinois   City: Chicago   Zip: 60654
Address: 600 W. Chicago Ave, Suite 275

Category: Real Estate


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