Complaint / review / scam report
I purchased a Reliance hot water heater from Atwood in...

Complaint / review text:
I purchased a Reliance hot water heater from Atwood in Crossett, Arkansas in August 2009. It had a 3-year warranty. It went out completely on Christmas Eve. I contacted the company via e-mail and their response was the warranty was voided because of improper installation. I had a licensed plumber to install it. I am dumbfounded how they can determine that without ever seeing the thing. There is a page after page of complaints for this company. I have filed complaints with the BBB of Tennessee, the Tennessee Attorney General, and the Arkansas Attorney General. I urge everyone with a complaint against this company to do likewise.

Contact information:
Author: Contact with Author

Offender: Reliance

Country: USA

Category: Real Estate


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