Complaint / review text:
I bought a set of knives that came with a lifetime warranty. When I went to send them in because they started fallen apart, they said I would have to pay $2.50 for each knife to cover shipping. I told them that I would pay the shipping both ways to replace my knives. They told me no that the $2.50 was their company policy per knife and they would not replace my knives if I did not pay the $2.50 for each knife. This is not right what they are doing to people and something needs to be done about it. It is not right to tell some one that they have a lifetime warranty on something and then try to charge them for replacing it when it was made cheap.