Complaint / review text:
My contract with Monitronics expired in April of 2009 and I called in to cancel the service. At the time my contract was terminated, the balance on my account is $0. However, Monitronics continued charging for their service in next two months even though there is no service. I contacted Monitronics and they said this is their policy. I denied to pay the due amount but recently I have to pay for it because Monitronics filed the balance to a collection agency.
Please be careful when you sign up for service with Monitronics. Research before you sign up since this company has many negative feedback.