Complaint / review text:
I purchased a suite of Viking appliances five years ago. All of them seem to be functioning properly. The self cleaning cycle of the convection oven does over heat but I can control that. My major problem is with the microwave. Several weeks ago, I discovered that there were several rust spots in the oven. I called Viking and they said that it was my fault because of the way that I cleaned the oven. They never asked how I cleaned the oven but offered me a deal on a replacement. I am out of warranty. The deal was going to cost more than what I paid for the oven to begin with. When one pays a premium for anything, they should expect better service and longevity. Customer service is a joke. Please do your homework before purchasing any Viking appliances. At some point, the oven will need to be replaced. As I understand, Viking microwave ovens are made by Sharp. I just got rid of a Sharp oven that was built in 1974. There was no rust on the oven.