Complaint / review text:
I am renting an apartment from this company. I have been a model tenant. I have paid my rents accordingly. It has been disappointing and frustrating since day 1. The management is EXTREMELY rude and not willing to work with their residents. I had to complain ALL THE TIME because they would not turn on the heat and would not fix it promptly when broke.
My lease was set to expire on 6/30/2011, which you have to give 45 days prior notice of move-out. I gave 40 day notice and now they would like for me to rent an additional year or they will sue me and keep my deposit. As I have had several strokes within the last month and was just released from the hospital, I can no longer live on my own, even if I wanted to rent another year. My daughter wrote them and called them explaining the situation and they will not accommodate us or work with us AT ALL. We now have to get an attorney to help us.
I have moved out of the apartment. Today, my daughter (since I can not go) called to schedule the move out inspection. They are only open until 5 and she does not leave work 5. As this is not her apartment and she is trying to help me as well as be compliant, she asked for someone to meet her at 5:30 - they will not accommodate and want to charge us for more days if she can't do the inspection until Saturday.
I do realize that there is a lease agreement in place, but extenuating circumstances (such as a 40 day notice and my recent illness) should be taken in to consideration for a model tenant. As I am already ill, this issue is causing me additional stress which I do not need as well as loss of my $1500.00 deposit. I need that money to pay for my medical expenses and care.
Someone please note this against this firm. This is no way to treat people.