Complaint / review text:
I purchased Andersen windows from Home Depot. The installer, unbeknownst to me, cut the home wrap and flashing (water barrier). This is a violation of the Uniform Building Code, the Andersen installation instructions, and Home Depot's installation policy as it causes water damage to the home. They also failed to pull a permit for the job to avoid inspection. The installation defect did not manifest until 4 years later, still well within the 10 year statute of limitation in CA for construction defects.
Home Depot has refused to reinstall the windows properly. They also refused to cover any of the resulting damage to my siding, sheeting, frame, home wrap, and flashing. Essentially their bottom line is this: sue us or shut up knowing that construction attorneys are around $350.00 an hour and litigation will cost $20,000 plus. Their installers were negligent or deliberately and fraudulently covered up their errors with the trim and caulking. Home Depot should be renamed Home Despot, shame on them.in the meantime, my home has over $20,000 in damages due solely to their improper installation.