Complaint / review text:
I purchased I simple dining room set with a table chairs and a hutch. I waited about 2 weeks (not the three days) indicated for delivery. I was called and delayed several times. I recieved the furniture and found many defects in the both hutch pieces and several chairs. Some draws where built by unskilled people, and the stains were different on each piece of furniture. There was saw cut mark on the finished goods. After the that it took a few weeks for them to bother to look at the items at all, not too busy to bill us on them. Then the 6 atttempts came to replace the furniture that was bad.
Each time it was worse then the next. I felt bad for the poor delivery people coming back so many times. We contacted the chains co owner on the phone and he finally pushed the needed buttons just to get us to go to the companies ware house to review about 5 different pieces of furniture. We finnaly foud a good hutch and a chair and even drove it home in my truck to reduce the risk the delivery people would damage something again. I will never do business with them again i will not even buy a table pad from them nothing. Becarefull about buying any thing from raymour & flanigan